Hi Brian (Noyeks Ennis),
This may be a surprise e-mail but I really feel that we are often too slow to say thanks when a job is well done but quick to complain when not satisfied.
You recently supplied me with Kitchen Units, Appliances etc. You also recommended a very competent and pleasant fitter.
I am extremely satisfied with all work done and wish to congratulate Noyeks on the quality and service I received.
I have no hesitation in recommending Noyek Ennis to all my friends.
Once again Brian thank you, it was a real pleasure dealing with Noyeks in Ennis.
Myself and my two sisters recently purchased fitted kitchens in your store and we would like to say how helpful we found your staff.
We dealt with Keith and Stephen and they couldn't have been more helpful.
They where polite and dealt with any issues efficiently and quickly.
They also phoned when they said they would and made the whole experience quiet enjoyable.
It's nice to find people who still value the customer.
Today I visited your branch at Tralee, Co. Kerry. I wasdealing with a girl named Caroline- she was polite pleasant and extremely helpful. It is wonderful to get such service and I will certainly go back to her.
Staff like that are worth their weight in gold and it makes such a pleasant change from the usual gruff reception one gets in other establishments. Please commend her for her good work.
E. Ní C. Tralee
I am so thankful for your prompt and efficient replies to me and do sincerely intend to order my wardrobe requirements from you as soon as I am ready to which should be this week I hope.
I will also have a laundry room and pantry to fit out so hope also to give you the business - it is so seldom in Ireland to find a company which gives a prompt, friendly and efficient service and I highly commend you for it. I have given business to Noyeks in the past for other wardrobes in my house and intend to continue to do so.
Our floor was installed and will have been down two weeks tomorrow. I am very delighted with it and with the work rate and work ethic of the young men who did the job. I can't say enough good things about them. I will be recommending both them and Noyeks to anyone who's prepared to listen and will be returning to Noyeks in the future when we get more flooring for the upstairs of the house.
I also wanted to commend your delivery driver, who delivered the flooring on the Tuesday prior to fitting. I was home alone at the time and he carried it all inside for me as it would have been too heavy for me to move on my own. He, along with your fitters, are wonderful ambassadors for the company and I look forward to recommending you all to all my friends.
M. K. Co. Kildare
Thank you for your email.
Your reply to my first email was very prompt and helpful.
I called to Noyeks the next day and got exactly what I needed. Even better, the price was really good.
I will definitely be back. My dad came with me and can't praise your staff enough.
We've recommended Noyeks to many people since.
F. W. Dublin16
My enquiry was answered and may I commendyou for your concern!
It's a pity not all businesses takecustomer satisfaction as seriously as Noyeks.
Well done and best regards
We called to the Tralee showroom onSaturday morning to pick out a counter top and handles. We dealt with alady whose name I didn’t get. I must say she was brilliant. It’snice to go in somewhere and be greeted by such pleasant staff, something youdon’t find that often.
I was extremely happy with the service. Following onfrom my initial query, Brian Daly was very thorough in drawing up a quote tomatch my requirements.
I have since called into the Finglas branch, again wastreated very well, given some great advice in my design, choice of doors,maintenance of the work surface, extractor fan, fitting, etc, and I purchased akitchen this morning from Bryan and Neil!
I will be a returning customer, and will be very vocalin recommending Noyeks to others! I also looked at Ikea, In-House, Kube, B&Q, however Noyeks quality, know-how and value for money was far superiorto the rest.
I am happy to say that I was extremely satisfied with how my request was dealt with.
I had been enquiring about some sinks and taps as I was changing around my kitchen worktop and decided to change the sink in the process. Your sales rep was extremely helpful and as a result I went ahead and instructed our craftsman who was doing the work to purchase a "Pepper" Tap and Round Sink and matching Drainer which have been fitted.
They look amazing in place and the better half is delighted with both the quality of the products and more importantly the price we were charged.
We have recently purchased an oak shaker kitchen from yourselves and have found the service excellent.
Return calls were made when promised, the staff in the warehouse were always obliging, as were the counter staff.
The service was exceptionally good .... I got a reply within an hour ... ordered and paid for it a few days later .....
The delivery was 3 weeks later, exactly as I requested and the follow up on my calls arranging the delivery was exceptional ...
The parts are now installed and I am delighted with the final result ....
All in all -I am an extremely well satisfied customer !!!!
Many thanks for your email.
Just to let you know that I did get a very prompt reply to my enquiry and was very happy with the information given.
Many thanks to the Noyeks Team.
Once again, thank you so much. The guy who collected the excess wood yesterday was also extremely polite. It's a pity to say I'm actually surprised (pleasantly!) when being treated well in these types of transactions these days.
I will certainly be using Noyeks again for both kitchen and flooring.
Thank you for your follow up email. Keith Farrelly has being dealing with my orders and would like to point out how professional and courteous he has been in my dealings with him. He is a credit to your organisation!
As mentioned to Keith I'm currently renovating my home and will be using Noyeks going forward based on the quality service and competitive prices.
Keep up all the good work!
Thank you Noyeks, very fast and efficient at replying to emails.
I made an enquiry about a kitchen sink and within 15 mins I had an email with pictures and prices straight back to me and by the end of the day I bought the sink!
would just like to reiterate that it was an excellent and professional service from beginning to end and that I would have no hesitations in recommending and using Noyeks again.
I was more than happy with the service from your team, both Finglas and Ballymount. Keith Farrelly was dealing with me and provided me with all the details I required.
I will absolutely be giving my business to Noyeks. Many many thanks for your lovely email, keep up the good work.
And a very good pat on the back for Keith, well deserved, very hard to get good service now a days .
Thanks for the great service. Keith (Noyeks Ballymount) got in touch and was very helpful. He provided information on worktops along with quotes. Since then we have had delivery and are delighted with the product. It's perfect - just what we were looking for. The price was right too as it was what the budget could stand. I have also ordered a sink which we'll collect shortly.
All in all, absolutely delighted with the service.
"Good morning Albert,
I was very satisfied will all dealing with your company, responses were complete and timely.
I am now taking time to consider my options.
Thank you for your mail
"Joe Costello has been dealing with my request and has been extremely helpful. In the first instance he called me in response to the e-mail request that I had submitted and he also followed up with an email response confirming items discussed in our conversation. Any further information that I was looking for was provided within a day of the request.
I have been looking for the same information from other suppliers and have been shocked at the non response to any request for information or indeed prices for materials. It would seem that most suppliers either have monkeys checking their e-mails or are doing so well in sales that any email request is just seen as a nuisance.
My request for information was in respect to WBP plywood and I am delighted at the information and prices provided to me. I had recently purchased some "Certified" 12mm WBP from a supplier in Limerick. Having had it cut down into smaller parts I was appalled at the quality and could not believe that someone could honestly have certified the material as suitable for purpose.
Looking forward to doing business with Noyeks".
P. Mc D.
Just to let you know we had a very prompt and helpful reply following our initial email.
Many thanks." E. O'B. South West
I immediately received a reply from you company. The products I ordered were purchased and are now installed.
Thanks to all your staff for the prompt reply, service and quality of your merchandise. I will have no problem ordering from you again and will highly recommend your company to others,
C.F. South Dublin
Your guys in Finglas were excellent and we are now playing on the table (made from Noyeks MDF).
All I can say is Well Done and I wish other were like you!"
"Thanks for helping out, i really appreciated your help.
Since then people have been asking me about the wooden floors as they were impressed by it and i have recommended your company to everyone that has asked me about wooden floors.
Once again, thanks for your help.
O.F. West Dublin